At Selleroid, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a refund. Please read the following guidelines to understand our refund policy.

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• The product must be returned within 30 days of receipt.
• The product must be in its original condition, unused, and in its original packaging.
• The original invoice must be included with the return.

2. Return Process

To return a product, follow these steps:

1. Contact Us: Email us at returns@selleroid.com with your order number and reason for the return. If you received a damaged or incorrect item, please contact us within 72 hours of receipt.
2. Prepare the Package: Ensure the product is in its original condition and packaging. Include the original invoice in the package.
3. Ship the Product: Send the package to our designated warehouse address provided in the return authorization email. You are responsible for the shipping costs to return the item. We recommend using a trackable shipping service to ensure the package reaches us safely.

3. Refunds for Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 72 hours of receipt at returns@selleroid.com. Provide details of the issue and any relevant photos. We will arrange for the return of the incorrect or damaged item and ship a replacement at no additional cost to you.

4. Processing Refunds

Once we receive your returned product, we will inspect it to ensure it meets our return conditions. If the return is approved, we will process a refund to your original payment method. Please allow up to 10 business days for the refund to appear in your account.

5. Non-Refundable Items

The following items are not eligible for refunds:

• Items that have been used or damaged by the customer.
• Items returned without original packaging and invoice.
• Sale or clearance items.

6. Contact Information

If you have any questions about our 30 Days Refund Policy or need assistance with your return, please contact us at returns@selleroid.com.

Thank you for shopping with Selleroid. We appreciate your business and are here to ensure you have a positive experience with our products.